Alex Ruben
Fix Microsoft Store Error Code 0x80073D28: Step-by-Step Guide
The Microsoft Store is an essential component for downloading apps on Windows 10 and 11. However, many users encounter the error code 0x80073D28, which can prevent access to the store and disrupt downloads. This guide will provide a clear, step-by-step process to troubleshoot and resolve this issue, ensuring you can smoothly access and use the Microsoft Store again.
Step 1: Run Windows Store Apps Troubleshooter
Start by utilizing the built-in Windows Store Apps Troubleshooter. This tool is designed to automatically detect and fix common problems with the Microsoft Store. To access it, go to the Settings app, select Update & Security, and then navigate to Troubleshoot > Additional Troubleshooters. Click on Windows Store Apps and select Run the troubleshooter. Follow the prompts to identify and fix issues.
Step 2: Clear Microsoft Store Cache
Clearing the Microsoft Store cache can resolve many issues, including error 0x80073D28. Press Windows + R to open the Run dialog, type wsreset.exe, and hit Enter. This command will clear the cache and reopen the Microsoft Store, potentially fixing the error.
Step 3: Check for Windows Updates
Ensure your Windows operating system is up to date. Outdated systems can trigger errors with the Microsoft Store. Go to Settings > Update & Security and click Check for updates. Install any available updates and restart your computer if required.
Step 4: Reset Microsoft Store Using PowerShell
If troubleshooting steps have not resolved the issue, a more advanced method involves resetting the Microsoft Store through PowerShell. To do this, search for PowerShell in the Start menu, right-click it, and select Run as administrator. Then, execute the following command:
Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
Press Enter to run the command, which will re-register the Microsoft Store app package.
Step 5: Flush DNS and Reset Network Settings
Network issues can also impact the functionality of the Microsoft Store. To reset your DNS and network settings, open Command Prompt as an administrator. Type the following commands one by one, pressing Enter after each:
ipconfig /flushdns
netsh winsock reset
After executing these commands, restart your computer to apply changes.
Step 6: System File Checker (SFC) Scan
Corrupted system files can hinder the Microsoft Store’s operations. Use the System File Checker to repair these files. Open Command Prompt as administrator and type:
sfc /scannow
Allow the scan to complete, and follow any prompts if issues are found.
Step 7: Reinstall Microsoft Store
If you continue to experience difficulties, consider reinstalling the Microsoft Store. Open PowerShell as administrator again and run the previously mentioned reset command. This should effectively reinstall the store app.
Step 8: Create a New User Profile
As a last resort, creating a new user profile may resolve significant issues with app permissions affecting the store. Go to Settings > Accounts > Family & other users, and click Add someone else to this PC. Set up a new local account and check if the Microsoft Store works correctly under this new profile.
Extra Tips & Common Issues
When facing issues with the Microsoft Store, consider the following additional tips:
- Ensure you’re connected to a stable internet connection.
- Disable any VPNs or proxy settings, as they may cause conflicts with store services.
- Check that all background services related to the Microsoft Store are running properly.
Conclusion
Resolving the Microsoft Store error code 0x80073D28 involves a few steps, starting from simple troubleshooting to more advanced solutions. By following this guide, you should be able to restore functionality to the Microsoft Store and continue downloading your favorite apps smoothly.
Frequently Asked Questions
What does error code 0x80073D28 mean?
Error code 0x80073D28 indicates that the Microsoft Store is unable to install or update apps due to various possible issues, including corrupted files or network problems.
How can I prevent this error in the future?
Keep your system updated and periodically run the Windows Store Apps troubleshooter to catch any issues early. Regular maintenance like clearing cache and system file checks can also help.
Can I fix this error without reinstalling Windows?
Yes, most issues related to this error can be resolved using the outlined troubleshooting steps without needing a complete Windows reinstallation.
