If your printer keeps printing the same page automatically, this guide provides several solutions to resolve the issue. Whether it’s due to outdated printer firmware or a corrupted printer driver, the steps outlined here will help you troubleshoot and fix the problem effectively.

Step 1: Run the Printer Troubleshooter

To begin troubleshooting, run the built-in Printer Troubleshooter:

  1. Open Windows Settings.
  2. Select System.
  3. Go to Troubleshoot and then select Other Troubleshooters.
  4. Find the Printer option and click on the Run button next to it.

Step 2: Update Your Printer Firmware

Next, check for any firmware updates for your printer:

  1. Visit your printer manufacturer’s website.
  2. Download the latest firmware suitable for your printer model.
  3. Follow the manufacturer’s instructions to install the firmware update.

Step 3: Clear the Print Spooler

If the problem persists, clearing the Print Spooler might help:

  1. Open Windows Services Manager.
  2. Locate the Print Spooler service, right-click it, and choose Stop.
  3. Open File Explorer and navigate to C:\Windows\System32\spool\PRINTERS.
  4. Delete all files within the PRINTERS folder, ensuring not to delete the folder itself.
  5. Return to the Services Manager and right-click on the Print Spooler to select Start.

Step 4: Uninstall and Reinstall the Printer Driver

If issues continue, try reinstalling the printer driver:

  1. Open Device Manager.
  2. Expand the Print queues section.
  3. Right-click on your printer driver and select Uninstall device.
  4. Download the latest driver from the official manufacturer’s website.
  5. Run the installer to reinstall the printer driver, or if the driver is an INF file, use the Device Manager to manually install it.

Step 5: Repair Your System Image Files

Corrupted system files may also cause printing issues. Run a System File Checker (SFC) and DISM scan:

  1. Open Command Prompt as an Administrator.
  2. Run the command sfc /scannow and wait for the process to complete.
  3. Follow it with a DISM scan by running dism /online /cleanup-image /restorehealth.

Step 6: Completely Remove Your Printer and Add It Again

If none of the previous steps worked, completely removing and re-adding your printer may resolve the issue:

  1. Open Windows Settings and go to Bluetooth & devices.
  2. Select Printers & Scanners.
  3. Click on the Print Server Properties tab and navigate to the Drivers tab.
  4. Select each driver associated with your printer and remove them one by one.
  5. Return to the Printers & Scanners menu, select your printer, and remove it.
  6. Restart your computer and then add the printer again, reinstalling the driver if necessary.

Step 7: Delete All Temporary Files

Cleaning temporary files can help improve performance:

  1. Press Win + R to open the Run command box.
  2. Type %temp% and click OK.
  3. Select all files in the TEMP folder and delete them.
  4. Restart your computer after finishing the cleanup.

Step 8: Reset Your Printer

If the issue persists, consider resetting your printer to factory settings:

  1. Refer to the user manual for instructions on how to reset your specific printer model.

Extra Tips & Common Issues

Here are some additional tips to ensure a smoother troubleshooting experience:

  • Ensure all connections (USB or network) are secure.
  • Keep your printer drivers and firmware up to date to avoid future issues.
  • Restarting your printer might help, especially if it becomes unresponsive.

Conclusion

By following these steps, you should be able to resolve the issue of your printer constantly printing the same page. Regular maintenance of your printer drivers and firmware can help prevent these problems in the future. For further assistance, explore additional resources on printer troubleshooting.

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