If you’re experiencing crashes with Microsoft Edge whenever you attempt to print in Windows 10 or 11, you’re not alone. This issue can be frustrating, particularly if you rely on your browser for printing documents. Various reasons can cause Edge to crash while printing, such as conflicts with extensions, outdated printer drivers, or incorrect printer settings. This guide will walk you through effective steps to troubleshoot and resolve the problem.

Step 1: Repair Microsoft Edge

The first step in resolving crash issues is to repair Microsoft Edge. This can sometimes fix underlying problems with the software itself that may lead to crashes.

  1. Press Windows + I to open the Windows Settings.
  2. Select Apps within the Settings window.
  3. In the Apps and features section, search for Microsoft Edge.
  4. Click on Microsoft Edge and select Modify.
  5. Allow the repair process to complete, then attempt to print again.

Step 2: Disable All Extensions in Microsoft Edge

Extensions can sometimes cause conflicts that lead to crashes when printing. Disabling them may help identify if any particular extension is responsible for the issue.

  1. Open Microsoft Edge and press Alt + E, then click on Extensions.
  2. Select Manage extensions.
  3. Toggle off all extensions (the button for a disabled extension appears grayed out).
  4. Try printing your document again to see if the issue persists.

Step 3: Run Printer Troubleshooter

If Microsoft Edge continues to crash when printing, use the built-in Printer Troubleshooter, which can identify and fix problems related to printing.

  1. Press Windows + I to access the Windows Settings and select Update & Security.
  2. Navigate to the Troubleshoot section.
  3. Click on Run the troubleshooter under Printer.
  4. Wait for the scan to finish and apply any recommended fixes if errors are detected.

Step 4: Update Print Driver

Outdated or corrupted printer drivers can cause crashes as well. Updating them can often resolve the issues.

  1. Right-click the Windows key and select Device Manager.
  2. In the Device Manager, locate Print queues.
  3. Right-click on the outdated print driver and click Update driver.
  4. Follow the on-screen prompts to complete the update, then check if the crashing issue is resolved when printing.

Extra Tips & Common Issues

While the above steps are commonly effective, here are additional considerations:

  • Always make sure that your printer is selected correctly before printing.
  • Check for any other applications or services that may interfere with printing.
  • If you’ve recently installed updates, consider restoring your system to a previous state.

Common issues addressed in this guide include Edge crashing when opening, when attempting to print PDFs, or during regular printing tasks. Following the steps outlined should significantly reduce the likelihood of encounters with these frustrations.

Frequently Asked Questions

Why does Microsoft Edge crash when printing?

Crashes can occur due to a variety of reasons including software conflicts, outdated drivers, or system errors. Following the troubleshooting steps outlined can help address these issues.

How do I know if an extension is causing Edge to crash?

You can determine this by disabling all extensions and trying to print. If the issue resolves, you can enable the extensions one by one to identify the problematic one.

What should I do if updating the printer driver does not fix the issue?

If the driver update doesn’t solve the problem, you may want to consider reinstalling the driver or checking if your printer is fully compatible with Windows 10/11.

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