Alex Ruben
How to Fix the Microsoft Store Error: “Pardon The Interruption” on Windows 10 and 11
If you are encountering the “Pardon The Interruption” error while trying to access the Microsoft Store, don’t worry; you’re not alone. This issue can prevent you from downloading or updating apps, ultimately disrupting your experience on Windows 10 and 11. In this guide, we will walk you through a series of troubleshooting steps designed to resolve this irritating error and help you restore full functionality to the Microsoft Store. By following these steps, you’ll learn how to fix the error effectively and ensure smooth operation moving forward.
Step 1: Check Network Connection
First and foremost, a stable internet connection is essential for the Microsoft Store to function properly. Make sure your device is connected to a reliable network. If you’re experiencing network issues, restart your modem or router, and confirm that you can access other online services.
Step 2: Run Windows Update
Outdated system files may lead to issues with the Microsoft Store. It’s important to ensure your system is fully updated. Go to Settings > Update & Security > Windows Update, and click on Check for updates. Install any available updates and restart your computer to see if this resolves the issue.
Step 3: Reset the Microsoft Store Cache
Clearing the cache of the Microsoft Store can often resolve underlying issues. To do this, press the Windows key + R to open the Run dialog. Type in wsreset.exe and press Enter. A blank Command Prompt window will appear, and once the process completes, the Microsoft Store will automatically launch. Check to see if the issue is resolved.
Step 4: Run the Windows Store Apps Troubleshooter
Windows provides a built-in troubleshooter specifically designed for troubleshooting applications. Navigate to Settings > Update & Security > Troubleshoot > Additional troubleshooters and select Windows Store Apps. Follow the prompts to run the troubleshooter, which will automatically detect and fix any issues it finds.
Step 5: Re-register the Microsoft Store
If the previous steps haven’t resolved the issue, re-registering the Microsoft Store through PowerShell may help. To do this, open the Start menu and type in PowerShell. Right-click on it and select Run as administrator. In the PowerShell window that opens, paste the following command:
Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
Hit Enter and allow the command to execute. Restart your computer after it’s completed.
Step 6: Flush DNS and Reset Winsock
Network configuration issues can lead to Microsoft Store errors as well. Flushing your DNS and resetting Winsock can help resolve these issues. Open Command Prompt as an administrator by typing cmd in the search bar, right-clicking, and selecting Run as administrator. In the Command Prompt window, execute the following commands one by one:
ipconfig /flushdns
netsh winsock reset
After executing these commands, restart your computer and check if the issue is resolved.
Step 7: Check Time and Date Settings
An incorrect system date or time can cause issues with the Microsoft Store. Go to Settings > Time & Language > Date & Time. Make sure that the time and date are set correctly. Ensure that the options for Set time automatically and Set time zone automatically are enabled.
Step 8: Perform a System Restore (if necessary)
If none of the above steps resolves the error, you may want to consider performing a System Restore to revert your system to a previous state when the Microsoft Store was functioning correctly. Type System Restore in the search bar, follow the prompts, and select a restore point dated before you started experiencing the error.
Extra Tips & Common Issues
When troubleshooting the Microsoft Store, some common mistakes to avoid include neglecting to restart your computer after making changes and skipping the necessary updates for your system. Be patient and methodical, following each step carefully. Should the issue persist, consider checking the Microsoft Support website or community forums for additional solutions.
In conclusion, resolving the “Pardon The Interruption” error in the Microsoft Store is usually a straightforward process requiring only a few troubleshooting steps. By following this guide, you should be able to restore full functionality to the Microsoft Store and resume your app downloads and updates without issues.
Frequently Asked Questions
What do I do if the error persists after following all the steps?
If the error still exists, it may be beneficial to contact Microsoft Support for more specialized assistance. They can provide insights based on detailed diagnostics of your system.
Can I perform these steps on both Windows 10 and 11?
Yes, these troubleshooting steps are applicable for both Windows 10 and Windows 11, as the Microsoft Store operates similarly across both versions.
Should I back up my data before performing a system restore?
Yes, creating a backup of important files is advisable before performing a System Restore, as it can potentially affect programs installed after the selected restore point.
