📅 February 11, 2025

Windows

Alex Ruben

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How to Fix Windows Cannot Connect to the Printer Error 0x00000771

If you’re encountering the “Windows cannot connect to the printer” error, specifically error code 0x00000771, this guide will help you troubleshoot and resolve this issue. By following the steps outlined below, you will be able to restart the necessary services and configurations to get your printer connected again.

Step 1: Restart the Print Spooler Service on Client PC

To start resolving the issue, first, restart the Print Spooler service on your client PC:

1. Right-click on This PC and select Manage.
2. In the left sidebar, click on Services and Applications, and then select Services.
3. In the Services window, locate Print Spooler in the list.
4. Right-click on Print Spooler and select Restart from the context menu. Wait for it to fully restart, then close the window.

Step 2: Configure Print and Document Services on Client PC

Next, ensure that the necessary print and document services are enabled:

1. Press the Windows key, type Control Panel, and press Enter.
2. Click on Programs and Features.
3. On the left side, select Turn Windows features on or off.
4. Look for Print and Document Services and ensure the following are checked:

• Internet Printing Client
• LPD Print Service
• LPR Port Monitor

Step 3: Restart the Print Spooler Service on Server PC

Next, you’ll need to restart the Print Spooler service on the server PC:

1. Right-click on This PC and select Manage.
2. Click on Services and Applications and then Services.
3. In the Services window, restart the Computer Browser service:

• Double-click on Computer Browser to open its properties.
• Set the Startup type to Automatic, then click Apply and OK.

Step 4: Configure Print and Document Services on Server PC

Finally, make sure that print and document services are properly configured on the server PC:

1. Press the Windows key, type Control Panel, and press Enter.
2. Click on Turn Windows features on or off.
3. Ensure that the following options under Print and Document Services are turned on:

• Internet Printing Client
• LPD Print Service
• LPR Port Monitor

Extra Tips & Common Issues

Here are some additional tips to help ensure a smooth printing experience:

• Always check that the printer is powered on and connected to the same network as your computer.
• Make sure printer drivers are up to date.
• Reboot both the server and client PCs if issues persist after restarting services.

Conclusion

By following these steps, you should be able to resolve the “Windows cannot connect to the printer” error. Restarting the Print Spooler services and ensuring the required services are enabled can often fix the connection issue. For further assistance, check out more of our guides regarding printer issues.

Frequently Asked Questions

What should I do if I still can’t connect to the printer?

If you continue experiencing issues, consider checking your firewall settings, or reinstalling the printer drivers.

How can I check if my printer is online?

You can check the status in the Control Panel under Devices and Printers. Look for your printer and see if it’s listed as Online.

Are there any other services that can interfere with printer sharing?

Yes, services related to your network connection or third-party firewall applications may prevent printer sharing. Check those settings if problems arise.

Related Guides:

• How to Fix Printer Error 0x80070077 in Windows
• How to Fix Operation Could Not Be Completed Error 0x00000bc4: No Printers Found
• Fixing Your Printer’s Automatic Page Printing Issue on Windows