Alex Ruben
How to Fix Xbox App Error 0x800701c4 in Windows
Encountering the Xbox app error 0x800701c4 can disrupt your gaming experience on Windows. This error typically occurs due to issues with the Gaming Services component, which is crucial for running games and utilizing the Xbox app efficiently. In this guide, we will walk you through the necessary steps to resolve this error, ensuring that you can get back to gaming as soon as possible. Following these instructions will help you uninstall and then reinstall the Gaming Services, a process that often resolves this kind of issue and has the added benefit of refreshing your app’s settings.
Step 1: Uninstall Gaming Services
The first step in fixing the Xbox app error is to uninstall the Gaming Services. This action removes the existing installation that may be causing the error. To proceed, you need to run a command in PowerShell:
- Press Win + X to open the Power User menu.
- Select Windows PowerShell (Admin) or Windows Terminal (Admin).
- In the terminal window, type the following command:
get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers- Press Enter to execute the command.
Wait for the command to complete. You should not see any error messages, which would indicate that the uninstallation was successful. This step is critical as it ensures that any corrupted files related to the Gaming Services are eliminated.
Step 2: Reinstall Gaming Services
After uninstalling Gaming Services, the next step is to reinstall it. This process will ensure that you have the latest version, which can resolve various issues, including the 0x800701c4 error. Follow these steps:
- Open your web browser and navigate to the official Microsoft Store page for Gaming Services. You can download the app directly from this link: Download Gaming Services.
- Once you are on the page, click on the Get button to download and reinstall Gaming Services.
- After the installation is complete, restart your Xbox app.
This step is essential because a fresh installation of Gaming Services may fix any discrepancies that previously caused the error, thereby restoring the proper functionality of the Xbox app.
Extra Tips & Common Issues
When following these steps, keep in mind the following tips to make the process smoother:
- Ensure that your Windows operating system is up to date, as compatibility issues can arise from outdated versions.
- If you still encounter problems after reinstalling Gaming Services, consider resetting the Xbox app through the Settings menu under Apps.
- Check your internet connection, as poor connectivity can also lead to issues with app functionality.
These extra precautions can help avoid common pitfalls and make your troubleshooting experience more effective.
Conclusion
By following the outlined steps to uninstall and reinstall Gaming Services, you should be able to resolve the Xbox app error 0x800701c4 efficiently. Properly managing installed services is crucial for maintaining a functional gaming environment on Windows. Should you have any further issues, consider checking for detailed support from Microsoft’s support page or community forums for additional guidance.
Frequently Asked Questions
What causes Xbox app error 0x800701c4?
This error can be attributed to corrupted files within Gaming Services or discrepancies in app settings that prevent it from functioning correctly.
Can I fix this error without reinstalling the Gaming Services?
In some cases, resetting the Xbox app via the Settings menu under Apps might solve the issue without the need for a full reinstallation of Gaming Services.
Is it safe to uninstall Gaming Services?
Yes, uninstalling Gaming Services is safe and often necessary to resolve persistent issues. Windows will automatically reinstall the service when required.
