Alex Ruben
How to Fix Xbox App Error Code 0x80073d28 in Windows 10/11
If you’re a gaming enthusiast, encountering the Xbox App error code 0x80073d28 during updates or installations can be frustrating. This guide aims to provide comprehensive solutions to resolve this specific error, which is often caused by issues with the Gaming Services component or corrupted files. By following the steps outlined here, you’ll not only fix the error but also ensure your gaming experience is uninterrupted.
Step 1: Repair or Reset the Xbox App
The first step in resolving the error code 0x80073d28 is to repair or reset the Xbox App and its related components. This action addresses potential corruption or partial installations that could be causing the issue.
- Right-click on the Start button and select Apps & Features.
- Scroll through the list to locate the Xbox App and click on Advanced options.
- In the options that appear, click on Terminate to stop any running process related to the Xbox App.
- Next, click on the Repair option. This action tries to fix any corrupted files without affecting user data.
- If repairing the app does not resolve the issue, select the Reset option. Note that this action will restore the app to its original state, so you may lose app data.
Additionally, repeat this process for the Gaming Services and Microsoft Store, as they are also crucial for the proper functionality of the Xbox App.
Step 2: Clear the Microsoft Store Cache
Clearing the Microsoft Store cache can prevent persistent issues that might be affecting your installations and updates.
- Press Win + R to open the Run dialog box.
- Type
wsreset.exeand press Enter. - A blank Command Prompt window will open; wait for it to close automatically. This signifies that the cache has been cleared.
- Once the window closes, the Microsoft Store will open automatically, confirming the successful reset of the cache.
Extra Tips & Common Issues
While following the steps above, keep these additional tips in mind:
- Make sure your system is connected to a stable internet connection, as network issues can disrupt app updates and installations.
- If you continue to see the error after attempting the above fixes, consider checking for Windows updates, as they may include necessary fixes for the Xbox App and Gaming Services.
It’s important to avoid trying multiple fixes at once, as this can lead to confusion about what might be causing the problem. Tackle one solution at a time and monitor the results.
Conclusion
By following this guide, you should be able to effectively resolve the Xbox App error code 0x80073d28 and enjoy your gaming without interruptions. Regular maintenance, such as clearing the cache and keeping your apps updated, can help prevent similar issues in the future. If you find yourself encountering more issues, consider looking into the support resources provided by Microsoft.
Frequently Asked Questions
What causes the 0x80073d28 error in the Xbox App?
The 0x80073d28 error is usually related to corrupted Gaming Services, incomplete installations, or conflicts with files from previous installations. Additionally, network issues may contribute to this error.
Can I fix this error without resetting the app?
While resetting the app is a common solution, many users find success simply by repairing the app and clearing the Microsoft Store cache. Try these steps first before resorting to a full reset.
What should I do if the error persists after following the guide?
If problems persist, ensure all Windows updates are installed. You can also consider reinstalling the Xbox App or reaching out to Microsoft support for further assistance.
