Alex Ruben
How to Resolve the AADSTS7000112 Application Is Disabled Error in Microsoft Teams on Windows
If you are encountering the AADSTS7000112 error when attempting to sign in to Microsoft Teams, you are not alone. This issue can hinder your access to Microsoft services and disrupt your productivity. The error message usually indicates, “Sorry, but we’re having trouble signing you in. AADSTS7000112: Application is disabled.” This guide will walk you through practical, actionable steps to resolve this error efficiently, diving into potential causes and solutions.
Step 1: Clear Teams Cache Data
Clearing the Teams cache can often resolve issues related to login errors. Here’s how you can do it:
- Press Windows + R to open the Run dialog box.
- In the Run dialog, type the following path:
users\username\Appdata\Local\Microsoft\Teamsand then press Enter. - Once you navigate to the Teams folder, press Ctrl + A to select all files, then press Shift + Del to permanently delete them.
- After clearing the cache, restart your device and attempt to log in to Microsoft Teams again to check if the error is resolved.
Step 2: Repair or Reset the Teams Application
If clearing the cache didn’t work, you might need to repair or reset the Teams app. Follow these steps:
- Click on the Start menu and select Settings.
- Navigate to the Apps section to find all installed applications.
- In the app list, locate Microsoft Teams.
- Click on the three vertical dots next to it and select Advanced options.
- Next, click on Terminate to ensure that the app is completely closed.
- Look for the Reset section and first select Repair. Check if this resolves the issue.
- If repairing does not fix the problem, go back and select the Reset option, which will restore the app to its original state.
Extra Tips & Common Issues
While troubleshooting the AADSTS7000112 error, consider these additional tips:
- Ensure that your Microsoft account is active and that there are no restrictions on it.
- Verify your login credentials to ensure that you are entering the correct username and password.
- Be aware of service outages; you can check Microsoft’s official status page for any ongoing issues.
- If using a work or school account, confirm with your administrator that the application has not been disabled for your account.
Conclusion
By following the steps outlined above, you should be able to resolve the AADSTS7000112 error and regain access to Microsoft Teams. Remember, clearing the cache and repairing the application are effective first steps. For any persistent issues, re-check account status and permissions. Don’t hesitate to reach out for technical support if needed.
Frequently Asked Questions
What does the AADSTS7000112 error mean?
This error indicates that the application you are trying to access is disabled in your Azure Active Directory. It can relate to various issues, including permission settings or account status.
How can I check if my Microsoft account is active?
You can verify your account status by attempting to log in to other Microsoft services, such as Outlook or OneDrive. If you can log in, your account is active.
Is there a way to recover access if my account is disabled?
If your account is disabled, contact your IT administrator or Microsoft support for assistance with reactivation and troubleshooting related access issues.
